Privacy Policy

We respect your privacy and are committed to protecting your personal information. This notice explains what we collect, how we use it, and the choices you have.

Questions? Write to info@shamandealer.com.

What we collect

Personal & Technical Information

When you shop or create an account, we may collect:

  • Contact & shipping details: name, email, phone (optional), billing and shipping addresses.
  • Order information: purchased items, invoices, communications.
  • No payment card details: we do not have access to your credit card number; payments are processed securely by our payment providers.

We also collect non-identifiable data (e.g., browser type, domain, IP, on-site navigation) to understand usage patterns and improve your experience.

How we use it

Purpose of Processing

  • Process and fulfill orders, provide shipping updates and support.
  • Send newsletters or offers you opt into (you can unsubscribe at any time).
  • Maintain site security, prevent fraud, and analyze performance.
Legal disclosures: We may disclose information when required by law or to protect our rights and users (e.g., court orders, legal process).
Cookies

How and Why We Use Cookies

Cookies are small files stored by your browser that help our site function (e.g., keeping items in your cart, staying signed in) and measure performance.

  • Our cookies do not contain sensitive personal data (no card numbers or passwords).
  • You can disable cookies in your browser settings; however, adding items to cart and checkout will not work without them.
Typical cookie categories we use
  • Essential: cart, checkout, account login.
  • Performance: analytics to improve features and speed.
  • Preference: language, currency, and region choices.
Your choices

Access, Updates & Deletion

We maintain strict confidentiality and never sell your data. You may request to access, correct, update, or delete your personal information.

Security

How We Protect Your Data

We use reasonable administrative, technical, and physical safeguards to protect personal information. Payment processing is handled by certified providers; we do not store card numbers on our servers.

Data Management

User Data Management

We keep your data only as long as necessary to provide services and comply with legal obligations. You can exercise rights of access, rectification, cancellation, or alteration at any time via our Contact form.

FAQs

Common Privacy Questions

Will I receive marketing emails?
Only if you opt in. Every message includes an unsubscribe link so you can stop emails anytime.
Do you share my information with third parties?
We do not sell your personal information. We share limited data with service providers (e.g., payment processors, shipping carriers) solely to fulfill your order and operate the site.
Can I disable cookies?
Yes, through your browser settings. Note that cart and checkout will not function without essential cookies.
How do I contact you about privacy?

This policy applies to shamandealer.com and related services. We may update it from time to time; material changes will be posted on this page.